FAQ
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How do you handle customer complaints?At Amps & Volts Electric, handling customer complaints with expertise and care is our top priority. We have a structured approach that ensures every concern is addressed promptly and professionally. Our process begins with a thorough consultation to understand the issue. We investigate the issues and concerns and propose solutions appropriate to the individual situation. We have a 100% satisfaction guarantee on completed work. If a repair fails during the 1st year we will repair it at no charge. If an installation is not to your satisfaction, we will happily return to make it right. We answer our phones 24 hours a day and are here to support you even after the work is completed.
Our customers consistently highlight our professionalism and prompt response. For example, Chris T. mentioned, "Couldn't be happier with the service... very professional and kind". This highlights our commitment to customer satisfaction.
To experience our seamless service and see why so many recommend us, don't hesitate to reach out. Your satisfaction and safety are always our primary focus. -
How do you handle emergency customer service requests?At Amps & Volts Electric, we pride ourselves on delivering swift and effective solutions to emergency electrical issues with our dedicated 24/7 service team. Our emergency electrical services cover a vast array of issues, from power outages and electrical system failures to broken outlets and smoke or sparks emanating from electrical components.
Our commitment to rapid response and high-quality service is reflected in the satisfaction of customers like Maegen M., who shared, "Fast, efficient and more than willing to help!". Don’t hesitate—if you're facing an electrical emergency, contact us immediately at (219) 754-5380. -
How do you handle scheduling and appointments?At Amps & Volts Electric, we offer a streamlined scheduling process designed to ensure convenience and efficiency for our customers. You can schedule an appointment online, or over the phone. Our system provides a 2-hour appointment window to respect your schedule effectively. We also make follow-up calls before visits to confirm your readiness, ensuring seamless service. Our office staff is praised for their pleasant demeanor and willingness to accommodate customer schedules. For urgent needs, we offer 24-hour emergency services to make sure your electrical requirements are addressed promptly.
To experience our reliable and customer-focused scheduling service, simply call us or visit our website to set your appointment. -
How do you manage emergency service requests?At Amps & Volts Electric, we manage emergency service requests with an unmatched commitment to responsiveness and efficiency. We offer 24/7 emergency electrical services, ensuring that our expert electricians are just a call away, ready to tackle any urgent issues you might face.
Our streamlined process begins with a quick response to your call, an accurate diagnosis of the problem using advanced tools, and clear explanations of your options. Our licensed and insured team, equipped with the latest technology, is ready to resolve issues ranging from power outages to electrical system failures.
As Jessica L. shared, "Amps & Volts will now forever be our first phone call!" for emergency solutions. Don’t hesitate—reach out at (219) 754-5380 for immediate assistance. -
How do you stay up-to-date with industry standards and technology?At Amps & Volts Electric, we stay up-to-date with industry standards and technology through rigorous training and continuous education. Our electricians undergo a comprehensive four-year training program at Midwest IEC and/or other nationally recognized comprehensive training programs, ensuring they are well-versed in the latest safety standards and sustainability practices. Furthermore, we continually adapt our services to incorporate cutting-edge techniques and innovative solutions, like home automation systems, to meet evolving customer preferences and regional demands.
Heather H. applauded our "willingness to help," reflecting our commitment to providing top-notch, up-to-date services. Stay ahead with us by contacting (219) 754-5380 for advanced electrical solutions that prioritize your safety and satisfaction! -
How do your services compare to competitors in terms of value?Amps & Volts Electric distinguishes itself from competitors by delivering exceptional value through a combination of expertise, customer satisfaction, and affordability. Our dedication to quality is underscored by 196 reviewers who rated our professionalism highly, with over 200 highlighting our excellent customer service. Additionally, our services are designed to cater to a wide array of electrical needs, offering immediate help, affordable financing options, and a team of licensed and insured professionals.
Customers consistently affirm our value, with Heather H. saying, "Would highly recommend!" and Chris T. noting, "Very impressed with the service and would recommend this great company to anyone!". These testimonials reinforce our commitment to delivering both quality and value. For outstanding electrical services that truly offer more than the competition, contact Amps & Volts Electric today! -
How does your company engage with the local community?Amps & Volts Electric is deeply committed to engaging with the local community through tailored services and programs that address regional needs. Our company recognizes the unique challenges posed by the Valparaiso climate, and thus, we offer energy-efficient solutions while integrating smart home technologies to help the community manage environmental demands.
Our dedication extends to providing exceptional customer service and safety education, ensuring that local homes are equipped with top-notch electrical systems compliant with the latest standards. Moreover, our customer-centric approach has garnered praise from residents like Maegen M., who commended us for being "fast, efficient, and more than willing to help".
Join our community of satisfied customers by contacting us to discover how we can enhance your home's electrical system further. -
How does your loyalty program work?Amps & Volts Electric offers a rewarding loyalty program through its discount and subscription plans. Customers can benefit from significant savings, including plans that are affordable and come with numerous advantages. Opal B. noted that the subscription plan helped her reduce costs significantly during her service experience. Charlotte M. also highlighted that the discount program is worthwhile, especially for continuous maintenance and upgrades.
Our loyal customers express consistent satisfaction due to this program, enhancing their overall experience and fostering long-term relationships.
Join our loyalty program today to start enjoying exceptional service and savings. Feel free to contact us for more details about how you can become part of this beneficial community! -
How long does it take to get approved for financing?Getting approved for financing through Amps & Volts Electric is designed to be a smooth and prompt process, as we prioritize making our electrical services affordable and accessible. While the exact timeframe may vary depending on the applicant's financial status and the specific requirements, you can generally expect a swift turnaround time. As a testament to our efficiency, Jessica L. stated, “Amps & Volts will now forever be our first phone call!”. If you are ready to secure the electrical services you need, contact us at (219) 754-5380 for a financing consultation.
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How much do your services cost?The cost for services at Amps & Volts Electric varies depending on the specific service required. A nominal $69 dispatch fee is charged to send an electrician with a vehicle stocked with necessary parts. Moreover, financing options are available to make services more affordable.
Customers like Joyce G. have expressed satisfaction with the fair pricing and professionalism of the service received. For detailed pricing on specific services, it’s best to contact Amps & Volts directly for an estimate tailored to your needs.
Please reach out at (219) 754-5380 or visit their website to schedule an appointment and get precise information regarding your specific requirements. -
Are there any additional fees I should be aware of?When considering services with Amps & Volts Electric, one important fee to be aware of is the dispatch fee. We charge a nominal $69.00 fee to send out our expert electricians with a fully stocked vehicle, ensuring they are equipped to handle your needs. Additionally, while some customers have highlighted our Safety and Savings Plan as affordable and beneficial for reducing costs, it's always recommended to inquire about these opportunities for savings.
Charlotte M. expressed satisfaction in her review by mentioning that there were no hidden fees, highlighting our transparent pricing. We encourage you to explore our discount programs and financing options for more value.
For further details or to explore how Amps & Volts Electric can meet your electrical needs, feel free to reach out to us today! -
How quickly do you respond to customer inquiries or complaints?At Amps & Volts Electric, we pride ourselves on our rapid response to customer inquiries and complaints. Customer reviews consistently highlight our swift action, with many clients noting prompt service. For instance, Antonio B. mentioned that he called at 8 a.m. and had a technician at his door by 10 a.m. the same day. Similarly, Carolyn B. praised our quick and professional service. Our commitment to timely and efficient service ensures that customer concerns are addressed as quickly as possible. We invite you to experience our top-notch service firsthand—contact us today!
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Are there any hidden fees or charges I should be aware of?At Amps & Volts Electric, transparency is a top priority. Our pricing is clear and upfront, ensuring that you won't encounter any hidden fees. For instance, Charlotte M. commended our team for their fair pricing and absence of hidden charges. Additionally, while we do have a nominal $69.00 dispatch fee included when sending our electricians, this is clearly communicated from the start.
We pride ourselves on maintaining open and honest communication regarding costs. With our commitment to fair pricing and customer satisfaction, you can confidently choose our services without worry. To learn more or schedule a service, contact us today! -
What accommodations do you provide for seniors or individuals with mobility restrictions during service visits?Amps & Volts Electric is committed to providing exceptional service to all clients, including seniors and individuals with mobility restrictions. Our services are tailored with safety and convenience in mind. Our team ensures a respectful and accommodating approach during all service visits, emphasizing clear communication and maintaining a neat workspace.
To enhance comfort, our electricians employ 'floor savers' and ensure protection across all work and traffic areas, ensuring your home remains as you prefer. We also prioritize punctuality and a respectful attitude, as highlighted by a customer review from Joyce G., who praised the prompt and polite service she received.
For your peace of mind and tailored electrical solutions, feel free to contact Amps & Volts Electric today! -
Are there credit requirements for financing your services?Yes, Amps & Volts Electric offers financing options to make electrical services affordable for you. Specific credit requirements for these financing options are laid out by the specific lending service the client chooses. Amps & Volts Electric works with a finance company that emphasizes making services accessible and budget-friendly. As a satisfied customer, Jessica L. expressed, "Amps & Volts will now forever be our first phone call!”—highlighting both satisfaction and trust in their services. For more personalized information, consider contacting them directly at (219) 754-5380 to explore how they can help meet your electrical needs.
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What are the terms and interest rates for your financing plans?Amps & Volts Electric offers flexible and affordable financing options to help make electrical services more accessible. Our financing plans are designed to accommodate a variety of budgets, ensuring you don't have to delay essential projects due to cost concerns. While specific interest rates and detailed terms are not explicitly listed, we encourage you to contact us directly at (219) 754-5380 to discuss personalized financing solutions that meet your needs.
A satisfied customer, Maegen M., noted that our service is "Fast, efficient and more than willing to help!" highlighting our commitment to customer satisfaction.
To get started with a financing plan that works for you, reach out to Amps & Volts Electric today! -
What areas do you serve?Amps & Volts Electric proudly serves a wide range of areas to meet all your electrical needs. We cover locations including Portage, South Haven, Crown Point, Michigan City, Knox, Winamac, and DeMotte. Our commitment extends beyond merely providing services; we ensure that our work adheres to the highest standards of safety and quality across these regions.
Customer satisfaction is our top priority, as highlighted by satisfied clients who appreciate our punctuality and professionalism. If you reside in any of these areas, trust Amps & Volts Electric for your next electrical project. Call us at (219) 754-5380 to schedule your service today! -
Are there financing options for emergency electrical repairs?Yes, Amps & Volts Electric offers financing options for emergency repairs and electrical services. This allows you to receive the necessary services promptly without financial strain, ensuring your home remains safe and comfortable. The company's commitment to affordability and customer satisfaction is reflected in our flexible financing plans, designed to accommodate a variety of budgets.
To learn more about specific financing options available for your situation, or to schedule an emergency service, you can reach out to Amps & Volts Electric directly at (219) 754-5380. -
Are your technicians licensed and insured?Yes, at Amps & Volts Electric, our technicians are fully licensed and insured, ensuring that your electrical projects meet rigorous safety and quality standards. This commitment to excellence is reflected in our service guarantee, providing you with peace of mind and confidence in our work. Additionally, our team is rigorously vetted, reinforcing our reputation for reliability and safety across various electrical services. Choose Amps & Volts Electric for your electrical needs and discover why so many satisfied customers commend our professionalism and craftsmanship. Contact us today to get started!
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What awards has your company received?Amps & Volts Electric has been notably recognized for its exceptional service, ranking among the top 5% of electrical contractors nationwide as highlighted by Angie’s List. This prestigious recognition underscores our commitment to quality and customer satisfaction, making us a leader in the field. Our dedication to excellence is also echoed by the positive reviews from our clientele, further supporting the high standards we maintain.
Explore the reliable services that have earned us these accolades by contacting Amps & Volts Electric today and experience the difference for yourself. -
Can I change my service appointment after booking?Yes, you can change your service appointment after booking with Amps & Volts Electric. Simply reach out to our customer service for assistance at (219)754-5380. During peak seasons, availability might be limited, so contacting us as soon as possible is advisable to reschedule efficiently. For immediate changes or if you require faster service, contacting our 24-hour customer service team at (219) 754-5380 is recommended.
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Can I combine loyalty rewards with other promotions or discounts?Unfortunately, loyalty rewards cannot be combined with other promotions or discounts. This policy ensures that you benefit from the maximum savings available through each individual offer. However, it's worth noting that customers like Elizabeth G. have expressed their continued satisfaction with Amps & Volts Electric, highlighting their excellent service and commitment to safety. We encourage you to take advantage of the exclusive benefits offered by each promotion separately. Feel free to contact us for further details or assistance!
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Can I get a price match if I find a lower quote elsewhere?Amps & Volts Electric takes pride in offering competitive pricing but doesn't specifically mention a price match policy on lower quotes from competitors in the available documents. However, our commitment to affordability is evident through various financing options and promotions, such as discounts on select services. For direct inquiries about price matching, we recommend contacting us at (219) 754-5380 or visiting our website for the latest promotional updates and to discuss your specific needs.
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Can I get an estimated arrival time for my service appointment?To ensure a timely and stress-free service appointment with Amps & Volts Electric, you can expect our technicians to arrive within a designated 2-hour window once your appointment is confirmed. For instance, if you choose the 8 AM slot, our expert electrician will be at your location between 8 AM and 10 AM on your appointment day. We are committed to staying on schedule, which allows you to plan your day more efficiently.
As Tayell L. shared, “I called for help and there was a tech at my door within a few hours... definitely use them again,” emphasizing our commitment to punctuality.
If you need further assistance or want to confirm your appointment, feel free to contact our 24-hour customer service team at (219) 754-5380. -
Can I pay off my financing early?Yes, you can pay off your financing early with Amps & Volts Electric. Our flexible payment options allow you to manage your finances in a way that best suits your needs. We strive to make our services not only reliable and top-quality but also financially accessible.
If you'd like to discuss your options in detail or need assistance, please feel free to contact us today. We're here to provide you with the best service and solutions tailored to your specific requirements. -
Can I provide feedback or reviews on your services?Absolutely, you can provide feedback or reviews on our services at Amps & Volts Electric. Sharing your experiences helps us maintain high standards and improve our services. We highly value customer feedback, as it guides us in delivering excellent service that meets your expectations. Our customers frequently express their satisfaction; for instance, Carolyn B. mentioned, "Amps & Volts Electric responded quickly to my request... I HIGHLY recommend!". Your feedback is crucial, whether it comes through our website or review platforms, enabling us to serve you better. Feel free to reach out and let us know how we did!
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Can I request a specific technician for my service?Yes, you can definitely request a specific technician for your service with Amps & Volts Electric. Our knowledgeable customer care representatives will do their best to match your preferred technician to your requested service date. If the specified technician is not available at that time the CCR will give you alternatives to meet your schedule whenever possible. Many of our customers have expressed their preference for technicians by name due to the exceptional service they have received. For example, Joyce G. noted that she would specifically request Drew for any future electrical changes because of his professionalism and knowledge. Similarly, M D. appreciated Drew's expertise and would undoubtedly choose him again for electrical services.
This personalized approach ensures that our clients feel comfortable, confident, and satisfied with our service. To make such a request, simply mention the technician's name when scheduling your appointment. For further assistance, please contact our 24-hour customer service team. -
Do loyalty program benefits apply to all types of services?The loyalty program benefits at Amps & Volts Electric, known as the Safety Savings Plan (SSP), apply broadly across many of their services, but do not apply to any generator installations. This plan is designed to help customers manage and maintain their electrical systems economically. With the SSP, customers can enjoy a 15% discount and avoid standard dispatch fees, making various services more affordable.
Numerous customers have positively remarked on these benefits. For instance, Alan S. appreciated the plan's financial savings and reliability for future electrical needs. This program caters to diverse electrical services, from routine maintenance to emergency repairs, ensuring straightforward coverage for your home's electrical needs.To explore more about the loyalty benefits, consider contacting Amps & Volts Electric for detailed information tailored to your specific needs.
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Do you offer a loyalty program for repeat customers?Yes, Amps & Volts Electric does offer a loyalty program for repeat customers known as the Safety & Savings Plan. This comes in the form of a subscription plan that provides discounts and other benefits, making services more affordable and your electrical system safer. One satisfied customer, Opal B., mentioned that the subscription plan significantly reduced their expense on a project, which ultimately led to a positive experience.
We highly encourage you to explore this option to maximize your savings while enjoying top-notch electrical services. Feel free to reach out for more information about the program, or visit our website for details! -
Do you offer any customer loyalty programs or incentives?Amps & Volts Electric offers attractive customer loyalty programs and incentives. The loyalty program, know as Safety Savings Plan (SSP) gives discounts across many of our services. This gives SSP customers a subscription plan that provides affordable solutions coupled with discounts and benefits, as noted by Opal B., who remarked, "I very much do have high expectations and am happy to be a customer overall". Additionally, they offer a variety of coupons such as $50 off electrical inspections and other enticing discounts, which can be advantageous for loyal customers.
For further details or to enroll in these beneficial programs, feel free to reach out to their excellent customer support team. -
Do you offer any discounts or packages?Amps & Volts Electric offers a variety of attractive discounts and packages to enhance the affordability of their services. For starters, our Safety & Savings Plan offers large discounts on all electrical projects as well as a waived dispatch fee for standard business hours appointments. Additionally, we offer quantitative discounts when doing multiple task of the same nature, ask your service technician for more details. Amps & Volts Electric periodically offers specials and promotions throughout the year.
These deals provide substantial savings while ensuring top-quality electrical services. We encourage you to take advantage of these offers and experience our exceptional service firsthand. Contact us at (219) 754-5380 to explore these packages further and book your appointment today. -
Do you offer emergency services?Yes, Amps & Volts Electric proudly offers 24/7 emergency electrical services. Whether you're dealing with power outages, electrical system failures, or any other urgent issue, our team is ready to respond promptly to address your needs efficiently.
Our comprehensive services ensure that you receive the prompt help you need, whenever you need it. We are committed to customer satisfaction, as reflected in our glowing customer feedback. For instance, Chris T. shared, "Very impressed with the service and would recommend this great company to anyone!".
Feel free to reach out to us at (219) 754-5380 for reliable support during any electrical emergency. -
Do you offer no-interest or deferred payment plans for these services?At Amps & Volts Electric, we are committed to making our services accessible and budget-friendly by offering various financing options, although specifics about no-interest or deferred payment plans are entirely at the discretion of our finance partner and their current offerings. Our goal is to deliver exceptional service and flexible payment solutions that cater to your needs. Amps & Volts Electric, Inc. does not have any inhouse financing programs but instead has external vendors that provide these type of benefits.
Chris T. praised our services by saying he was "very impressed with the service and would recommend this great company to anyone!". We encourage you to contact us at (219) 754-5380 or online to discuss financing in more detail and find the perfect fit for your project requirements. -
Do you provide a warranty on the materials you use?At Amps & Volts Electric, we offer a robust warranty on our materials to ensure that you receive lasting value from our services. Our Total No-Lemon Guarantee provides three years of coverage for new electrical panel installations, ensuring that you won't incur costs for service calls related to equipment failure during this period.
We stand by the quality of our materials and workmanship, consistently striving to deliver superior service. Customers like Heather H. have declared, "Would highly recommend!" while others, such as Chris T., expressed significant satisfaction with the services provided.
Feel free to contact us for more information or to schedule a consultation to experience our reliable services first hand. -
Do you provide a written estimate before starting work?Yes, at Amps & Volts Electric, we prioritize transparency and clarity by providing a written quote down to the penny before starting any work. Our detailed quotes include parts and labor costs, ensuring you are fully informed before proceeding. Customers like Kenny H. have praised our service, noting that we give a firm quote before commencing any project. Thus, you can trust us for reliable and comprehensive service with no surprises. Contact us today to schedule your consultation and experience our commitment to exceptional service.
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Do you provide after-hours service?Yes, Amps & Volts Electric offers after-hours service with our 24/7 emergency electrical services available in Valparaiso and surrounding areas. Whether it's a power outage, electrical failure, or any urgent issue, our team is ready to respond promptly at any time of the day or night.
Our dedicated technicians are not only well-equipped with modern tools and technology but also fully licensed and insured to ensure peace of mind and safety for our clients.
As John G. highlighted, "Amps & Volts answered the call when we had an issue well after hours... Amps & Volts came through when we needed them".
For immediate assistance, please contact our 24-hour customer service at (219) 754-5380. -
Do you provide any incentives or discounts for new customers?Yes, at Amps & Volts Electric, we offer enticing incentives and discounts for new customers. For instance, we provide $50 off on electrical inspections over $175 and $35 off on whole-home surge protection. Additionally, you can get $100 off on electrical panels.
Many customers find our subscription plans offer great value, providing discounts and benefits that make our services even more affordable, as Opal B. noted our subscription plan was "affordable" and offered "good benefits".
Don't miss out on these excellent offers. Call us today at (219) 754-5380 to learn more and take advantage of these savings! -
How can I contact customer support if I have an issue?For customer support regarding any issues you might encounter with Amps & Volts Electric, you can directly contact their 24-hour customer service team at (219) 754-5380. This contact number is available for immediate assistance and emergency services, ensuring that you receive swift and reliable help when you need it. Additionally, if the matter is not urgent, you also have the option of filling out our online contact form to schedule an appointment and a customer care representative will reach out to you.
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How can I get in touch with your office?To get in touch with Amps & Volts Electric, you can call us at (219) 754-5380. Whether you need to schedule a service or have questions about our offerings, our team is ready to assist you. For convenience, you can also contact us online through our website to book an appointment.
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How can I schedule a service appointment?Scheduling a service appointment with Amps & Volts Electric is straightforward and convenient. You can contact them online through their website to request an appointment. It's important to note that you should allow a 48-hour advance notice for service requests. Additionally, appointment requests outside standard business hours will be reviewed the following business day by 11:00 AM.
For an immediate response or emergencies, you can call their 24-hour customer service team at (219) 754-5380. By choosing Amps & Volts Electric, you're opting for a service that prioritizes customer satisfaction, as highlighted by satisfied customers like Dom W., who praised the seamless execution of their services. Call today to schedule your service and ensure your electrical needs are met efficiently! -
How can I track the progress of my service request or project?To track the progress of your service request or project with Amps & Volts Electric, you can rely on their efficient process and communication. Appointments are managed thoughtfully; once scheduled, they provide a two-hour window for their visit, ensuring timely service. For immediate or emergency updates, their 24-hour customer service is accessible via phone.
Customers like Josh R. have shared that Amps & Volts Electric called them as soon as earlier availability occurred, showcasing their proactive service approach.
To further discuss your requirements or for any queries, feel free to reach out directly at (219) 754-5380. -
How do I make payments on my financing plan?To make payments on your financing plan with Amps & Volts Electric, you can enjoy our flexible financing options tailored to fit your budget. We prioritize affordability, ensuring that electrical services remain accessible to everyone. For specific payment methods and further assistance, please contact our dedicated team who are eager to guide you through every step of the process. Whether you need immediate support or personalized payment advice, dialing (219) 754-5380 connects you with our experts. We look forward to helping you keep your home safe and energy-efficient.
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How do I sign up for your loyalty program?To sign up for the Amps & Volets Electric Safety and Savings Program, its recommended that you contact the office directly. The Safety Savings Program offers affordable options with valuable discounts and benefits. You can easily reach out to them by visiting their website or calling their customer service at (219) 754-5380.
Amps & Volts Electric’s commitment to quality and customer satisfaction is evident, as showcase by customers who praise the team’s professionalism and expertise. Don’t hesitate to join the loyalty program to enhance your experience with exclusive benefits. -
What benefits do I get from your loyalty program?Joining Amps & Volts Electric's loyalty program offers benefits designed to enhance your overall experience and provide exceptional value. Our Safety and Savings Plan members enjoy a yearly panel tune-up, front of the line service, periodic specials and exclusive promotions, a 15% discount and no standard dispatch fee, just to mention a few of the great benefits, making it easier to maintain your electrical systems affordably.
Customer Opal B. noted the affordability and favorable benefits of our subscription plan, highlighting her positive experience within the program. As a member, you can expect financial savings while maintaining the safety and efficiency of your home’s electrical system.
Experience the value of our loyalty program by contacting us today at (219) 754-5380 to learn more and start saving! -
How do you accommodate special service requests?Amps & Volts Electric is fully committed to accommodating special service requests with flexibility and precision. Our team is trained to handle unique customer needs, providing custom-tailored solutions that align with your specifications. Whether you require specialized wiring for a new project or complex electrical system upgrades, we ensure seamless execution by highly knowledgeable electricians.
Our customer-centered approach is echoed by Wade W., who praised our ability to accommodate all his electrical requests in a "professional and timely manner," highlighting our dedication to personalized service.
For bespoke service, contact us at (219) 754-5380 or visit our website to discuss how we can fulfill your specific electrical needs. -
What documentation is required to apply for financing?To apply for financing with Amps & Volts Electric, the required documentation typically includes proof of income, identification documents, and a credit check. This ensures potential customers can meet the financing obligations. It's best to contact Amps & Volts directly for precise details tailored to your personal circumstances.
As one satisfied customer, Maegen M., said, "Fast, efficient and more than willing to help!" This reflects the positive experience you can expect when arranging services and financing options with us.
For more information and personalized assistance, contact us directly at (219) 754-5380 or visit our website to learn more about our affordable financing options. -
How do you balance cost and quality in your services?At Amps & Volts Electric, we expertly balance cost and quality by leveraging our extensive expertise and customer-centric approach. Our services are not only comprehensive and reliable but also tailored to meet your specific needs without compromising on quality. Recognized as one of the top 5% of electrical contractors nationwide by Angie’s List, we are committed to delivering exceptional service.
We maintain affordability through transparent pricing and flexible financing options, ensuring that our services remain accessible without burdening your budget.
As a testament to our quality, Matthew A. praised our work as "high quality" despite noting costs, highlighting the value and craftsmanship of our services.
For personalized and professional electrical services that prioritize your needs, contact us today! -
How do you ensure that customers get the best value for their money?At Amps & Volts Electric, we prioritize delivering exceptional value for your investment by ensuring quality and customer satisfaction in every service. Our client-care guarantee ensures that our electricians are skilled, courteous, and leave your home as neat as they found it. We adhere to the highest safety and quality standards and offer transparent, straightforward pricing without hidden fees, ensuring affordability.
Customization is key to achieving value. We tailor solutions to meet the specific electrical demands of your home, whether through energy-efficient upgrades or advanced smart home integrations. Our commitment to after-service support also enhances your experience, as we offer follow-up calls to address any questions.
Don't just take our word for it; our customers rave about the professionalism and efficiency of our services. Charlotte M. highlighted our fair pricing and knowledgeable service, recommending our discount program for significant savings. For trusted, high-quality electrical services that prioritize your needs and budget, choose Amps & Volts Electric today! -
What happens if a technician is running late?At Amps & Volts Electric, we understand the importance of punctuality and are committed to keeping our commitments. If a technician is running late, we proactively communicate with our customers to keep them informed. Customers have praised our ability to accommodate their schedules and even provide same-day service when possible, as highlighted by Chris T. who appreciated being squeezed in on the same day.
We strive to maintain high standards of timeliness and customer service, ensuring that any delays are addressed promptly and transparently. If you ever have concerns about a scheduled appointment, please don't hesitate to contact us, and our team will promptly assist you. Call us anytime to experience our responsive service firsthand! -
How do you ensure that your technicians adhere to professional standards?At Amps & Volts Electric, we ensure that our technicians adhere to the highest professional standards through rigorous training and continuous evaluation. Our electricians undergo a comprehensive four-year training program at Midwest IEC, equipping them with the knowledge to navigate the complexities of electrical systems while adhering to strict safety standards.
We prioritize a customer-centric approach, ensuring that our staff is not only skilled but also courteous and dependable. Every technician is thoroughly vetted through background checks, which reinforces the safety and trust we deliver to our clients.
Moreover, our commitment to quality is evident in our guaranteed work policy, which includes a one-year repair guarantee. We invite you to experience our reliable service by contacting us today for your electrical needs. -
How do you ensure the quality of your work?At Amps & Volts Electric, we ensure the highest quality of work by rigorously adhering to safety standards and quality control measures. Our team comprises certified and licensed electricians who undergo continuous training to stay updated on the latest technologies and best practices. We stand by our work with a one-year repair guarantee, emphasizing our commitment to delivering results you can trust.
Customer satisfaction is a priority—clear communication, initial consultations, and follow-up calls are part of our process to ensure your needs are met. As Chris T. mentioned, "Very impressed with the service and would recommend this great company to anyone!". Contact us today to experience our unparalleled quality and service excellence. -
What is your policy on subcontractors?At Amps & Volts Electric, we are committed to maintaining the highest standards of workmanship and reliability, which is why we do not generally employ subcontractors for our projects. This approach ensures that all tasks are completed by our fully licensed and insured electricians who are dedicated to adhering to strict safety protocols and delivering quality services every time.
With our seasoned in-house team, we offer assurance and consistency that many competitors cannot. Jessica L., one of our satisfied clients, praised our work, stating, "Amps & Volts will now forever be our first phone call!".
To explore more about our services or schedule a consultation, contact us at Amps & Volts Electric for trusted electrical solutions. -
How do you ensure the safety and cleanliness of the worksite?At Amps & Volts Electric, we prioritize safety and cleanliness at every worksite to ensure peace of mind for our clients. Our electricians are rigorously trained and follow strict safety standards to minimize any risks associated with electrical work. All projects undergo thorough inspections to identify potential hazards and ensure compliance with the National Electrical Code and local regulations.
We believe in maintaining a clean and organized work environment, which is why our technicians are committed to leaving your home as neat as they found it. This is part of our professionalism and attention to detail. Additionally, our technicians are equipped with safety gear and tools to facilitate a safe working environment.
Numerous customers like Heather H. have highlighted our prompt and efficient service, recommending us for consistently exceeding expectations. Trust Amps & Volts Electric for a service that prioritizes your safety and satisfaction—contact us today to experience our exceptional standards. -
What is your process for handling large or complex projects?At Amps & Volts Electric, handling large or complex projects involves a meticulous and customer-centric approach. Our process begins with an initial consultation, aiming to understand the client's specific needs and project scope. We then conduct a comprehensive system review and employ diagnostic tests to identify potential hazards or inefficiencies.
Our team follows through by adhering to stringent safety and compliance standards, ensuring all work meets local and National Electrical Code requirements. Every phase of the project is marked by clear communication and transparency, with detailed quotations and periodic updates.
Customer satisfaction is paramount, as expressed by Jim M., who praised our professional execution and transparent process: "All work has been completed professionally to our satisfaction". Choose Amps & Volts Electric for expert handling of your complex electrical projects, ensuring safety and efficiency every step of the way. Contact us at (219) 754-5380 to discuss your electrical needs further. -
What is your service guarantee?At Amps & Volts Electric, we stand by the quality of our work with a comprehensive service guarantee. Our Client-Care Guarantee ensures that our electricians are not only skilled and professional but also respect your property by maintaining a clean work environment and using protective measures like floor savers. If these standards are not met, we will work toward making it right.
Moreover, our Total No-Lemon Guarantee provides three years of worry-free performance for newly installed electrical panels, covering any equipment failure-related service calls at no extra cost. Our commitment to excellence is echoed by customers like Kathy H., who praised our work by saying, "Will definitely use them again!".
Choose Amps & Volts Electric for a reliable and satisfaction-driven electrical service. Contact us today to schedule your service! -
What kind of training do your employees receive?At Amps & Volts Electric, our employees undergo rigorous training to ensure they are well-equipped to deliver top-tier electrical services. Our electricians attend a comprehensive four-year training program at Midwest IEC and/or other nationally recognized comprehensive training programs, which prepares them to handle complex electrical systems and strictly adhere to safety standards.This extensive training is designed to arm our technicians with the expertise needed to quickly diagnose and effectively resolve any electrical issues.
Our commitment to continuous education ensures that our team stays updated with the latest advancements in electrical technology and safety practices.
Join many satisfied customers who have benefited from our expert services. Jessica L. shares, "Amps & Volts will now forever be our first phone call!". For exceptional electrical services, entrust your needs to our skilled, well-trained team. -
What kind of warranty or guarantee do you provide on your services?Amps & Volts Electric offers a robust warranty on their services, ensuring your peace of mind and satisfaction. They provide a one-year repair guarantee on all installations and repairs, reflecting their confidence in the quality of work delivered. Moreover, their distinctive "No-Lemon Guarantee" extends for three full years on new electrical panel installations, ensuring you won't incur any costs for equipment failure-related service calls during this period. This commitment to customer satisfaction is further reinforced by numerous positive reviews, such as Chris T., who "highly recommended" their services. Don't hesitate to contact Amps & Volts Electric for more information and to experience their exceptional service firsthand. Call (219) 754-5380 today!
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What makes your company a trusted provider in the industry?Amps & Volts Electric stands as a trusted provider in the industry through an unwavering commitment to quality, safety, and customer satisfaction. We are recognized for delivering high-quality electrical services, backed by 25 years of experience. Our certified electricians adhere to the highest safety standards while offering personalized solutions to meet individual needs.
Furthermore, we provide 24/7 emergency services, emphasizing our reliability and dedication to our clients. Customer reviews highlight our exceptional service, describing us as "fast, efficient and more than willing to help” (Maegen M.) and "impressive" (Chris T.). With financing options available, we ensure our services are both accessible and affordable. For trusted electrical services, choose Amps & Volts Electric to illuminate your space with excellence. -
What makes your services worth the price?Choosing Amps & Volts Electric guarantees superior value for your investment. Our fully licensed, insured, and vetted professionals are at your service around the clock, ensuring prompt and reliable solutions for your electrical needs. We are recognized among the top 5% of electrical contractors nationwide, providing high-quality service tailored to fit your budget.
Customers consistently praise our exceptional service. Joyce G. noted the fairness of our pricing and professionalism of our technicians, affirming she would choose us again for future needs. Our convenient financing options further enhance affordability, making top-notch electrical services accessible.
Experience the expertise and customer-centric approach of Amps & Volts Electric by contacting us today. Trust the experts for unmatched service quality, reliability, and peace of mind. -
What measures do you take to ensure punctuality?At Amps & Volts Electric, we are committed to punctuality as a core value. We ensure our technicians arrive within the scheduled 2 hour time window, allowing our clients to plan their day effectively. This commitment to timeliness is reflected in the positive experiences of our customers. For instance, Joyce G. noted how our professional service representative arrived promptly and provided transparent, fair-cost service. We believe in providing a reliable, on-time service, ensuring satisfaction with every interaction.
To experience our timely services, contact us today. Our team is ready to provide outstanding electrical solutions precisely when you need them. -
What payment methods do you accept?At Amps & Volts Electric, we offer a variety of convenient payment options to ensure that our electrical services are accessible to all our customers. This includes cash, check, and all major credit cards. We strive to make our services affordable and have financing options available to suit different budget needs. Additionally, we prioritize customer satisfaction, as highlighted by Heather H., who happily remarked, "Would highly recommend!".
Should you have any further questions or need assistance with electrical services, feel free to reach out to us at Amps & Volts Electric. Let our team provide you with reliable solutions tailored to your needs. -
What services do you offer?Amps & Volts Electric offers an extensive range of electrical services tailored to meet residential needs. Our services include routine inspections, electrical installations, full system upgrades, and smart home integrations. We specialize in energy-efficient technologies to enhance your home's functionality while reducing costs.
Key services include electrical panel upgrades to prevent overloads, wiring and rewiring existing setups, and professional electrical inspections to ensure systems meet safety standards. We also offer installation of electric car chargers, smoke detectors, ceiling fans, and comprehensive pool and hot tub electrical systems.
A satisfied customer, Chris T., expressed: "Very impressed with the service and would recommend this great company to anyone!". Contact us today to explore tailored electrical solutions for your home or business. -
What steps do you take to ensure customer satisfaction?At Amps & Volts Electric, we ensure customer satisfaction through a commitment to quality, safety, and personalized service. We perform thorough inspections, provide honest advice, and offer clear explanations, empowering customers to make informed decisions about their electrical systems.
Our dedication is reflected in customer feedback. For instance, Maegen M. noted our service as "fast" and "efficient". We also provide 24/7 emergency services, ensuring you're never left in the dark.
To experience outstanding electrical services, entrust your needs to our expert team at Amps & Volts Electric. Call us today and discover why many clients, like Chris T., "highly recommend" our services.